Operations Manager in Mississauga

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves.

As the Operations Manager of the Industrial East Portfolio, you will oversee daily building operations and technical service delivery across a large network of industrial properties and business parks in the GTA. This position plays a key role in operational performance oversight, capital planning and project delivery, advancing sustainability goals including Net Zero targets, and ensuring safe, compliant, efficient and well‑maintained building operations.

You are a hands‑on, service‑oriented leader who thrives in a fast‑paced environment, with a strong focus on collaboration, technical excellence, customer experience and developing others. You use operational data, technology and sound technical judgment to identify risks, improve performance and support both short‑term operations and long‑term asset value.

Responsibilities

• Operational Oversight & Compliance: Oversee day‑to‑day building operations, maintenance, fire and life safety systems and technical service delivery across the Industrial East Portfolio.
• Performance Reporting & Data Management: Review operational performance reporting, including COVE preventative maintenance performance, Dynamics work-order and inspection activity, fleet driver‑safety metrics and other operational KPIs.
• Building & Technical Operations: Provide technical leadership across HVAC and RTUs, electrical, plumbing, BAS, roofing and building envelope, and fire and life safety systems.
• Preventative Maintenance & Asset Planning: Support QuadReal's Preventative Maintenance framework, lifecycle costing, equipment inventories and capital asset planning.
• Sustainability & Net Zero: Identify and execute initiatives aligned with QuadReal's Net Zero and ESG objectives, including energy reduction strategies, building automation optimization and capital upgrades.
• Health, Safety, Risk & Compliance: Promote a strong culture of safety, integrity and operational responsibility.
• People Leadership & Development: Lead, coach and mentor Building Operators and Operations Coordinators, fostering accountability, continuous learning and strong performance.
• Contractor & Vendor Management: Manage third‑party service providers and contractors to ensure compliance with contracts, established scopes and performance expectations.
• Tenant Improvements & Alterations: Coordinate and provide technical review of tenant fit‑outs, leasehold improvements and alteration requests.
• Budgeting & Capital Projects: Assist in preparing and executing annual operating and capital budgets.
• Property Inspections & Technical Audits: Conduct regular property inspections and maintain appropriate oversight of building conditions and operating standards.
• Technical Recommendations & Problem Solving: Provide clear and well‑supported operational recommendations to Property Management and senior management.
• Technology & Continuous Improvement: Champion operational technology and continuous improvement, including COVE, smart‑building platforms and other operational systems.
• Cross‑Functional Collaboration: Collaborate with Property Management, Leasing, Development, Asset Management, Health & Safety, Sustainability, Environmental, IT, Finance, HR and other stakeholders.
• National Industrial Operations Collaboration: Support National Industrial Operations initiatives and forums, sharing operational knowledge, lessons learned and best practices across regional portfolios.
• Customer Experience: Act as a key Operations contact for tenant and building‑related matters and ensure timely resolution of operational issues.

Experience and Qualifications

• 5-7 Years of progressive experience in facilities or building operations management, ideally within industrial or mixed‑use portfolios.
• Demonstrated experience managing operating and capital budgets, preventative maintenance programs and infrastructure projects.
• Strong working knowledge of HVAC, electrical, plumbing, BAS, fire and life safety, roofing and building‑envelope systems.

Technical & Systems Skills

• Proficient in Microsoft Office, Yardi, preventative maintenance/work‑order platforms and Building Automation Systems.
• Strong understanding of asset lifecycle planning, operational reporting and data analysis, smart‑building technologies and the appropriate use of AI and digital tools to improve operational efficiency and decision‑making.

Leadership & Soft Skills

• Strong leadership presence with the ability to mentor, coach, delegate and build team engagement and accountability.
• Excellent written and verbal communication skills, sound judgement and the ability to provide clear, well supported recommendations.
• Strong organizational, time‑management and problem‑solving abilities with a results‑driven mindset.

This job posting is for an existing vacancy within our organization. The expected annualized base salary range for this role is $90,000 – $110,000. We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply.