Shape Quadient CXM Flex strategy through product leadership, enterprise platforms, and cloud migration in a hybrid work model. The Director of Product and Strategy, CXM Flex owns the roadmap and outcomes for Quadient’s on-premise, self-hosted, and managed service Inspire portfolio. Reporting to the SVP of Product, this leader stewards mature enterprise software while modernizing deployment, APIs, identity, observability, and AI integration. The role partners with R&D, Customer Success, Professional Services, Sales, and strategic customers. Key Responsibilities:
Define long-term vision for the customer-hosted Inspire portfolio Balance install-base investment, modernization, and CXM SaaS migration Translate security, sovereignty, and compliance needs into capabilities Lead product management across compliance, composition, delivery, and administration Own portfolio P&L and financial outcomes Requirements:
12-15+ years product management experience in enterprise software or SaaS At least seven years leading product managers Deep CCM, CXM, content, or document composition expertise Experience managing mature on-premise platform lifecycles Technical fluency in architecture, APIs, identity, and deployment topologies Lead CXM Flex product strategy, platform modernization, and migration while protecting enterprise customer outcomes at Quadient.
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Director of Product Strategy CXM Flex in Toronto employer: Quadient
At Quadient, we pride ourselves on being an exceptional employer that fosters a culture of empowerment, passion, and community. Our Toronto location offers a hybrid work model that promotes work-life balance, alongside comprehensive rewards and endless learning opportunities through our global online platform. Join us to make a meaningful impact in the digital transformation space while being part of a diverse team that values every voice and encourages personal and professional growth.
