Transform customer interactions at Qlik as an AI Agent Architect. This pivotal role integrates AI agents into operational workflows while improving customer engagement for 35,000 accounts.
As a vital member of Qlik's team, you will own the entire lifecycle of AI agent programs. Utilizing skills in LLMs, APIs, and automation platforms, you'll define agent actions, govern quality, and enhance customer experiences. This position offers a unique opportunity to influence both technical execution and strategic direction in a fast-evolving environment.
Key Responsibilities:
- Architect end-to-end AI agent systems for customer engagement
- Design agents from use case identification to deployment
- Develop automation pipelines integrating Salesforce and other systems
- Build data pipelines feeding agents context for decision-making
- Collaborate with IT on LLM and API integrations
Requirements:
- Proven experience in AI agent deployment
- Strong operational instincts for agent decision points
- Quality-first mindset with governance experience
- Hands-on experience with LLM prompt engineering
- Familiarity with workflow automation tools like n8n
Leverage your unique skill set to create impactful AI solutions that enhance service delivery at Qlik.
AI Agent Architect at Qlik employer: Qlik
At Qlik, we pride ourselves on being a top employer in the National Capital Region, offering a culture of innovation and collaboration that empowers our employees to thrive. With genuine career progression pathways, flexible work arrangements, and a commitment to corporate responsibility, we ensure that our team members not only excel in their roles but also contribute positively to the community. Join us in Ottawa, where you can leverage your expertise in a dynamic environment while enjoying a comprehensive benefits package and the opportunity to make a meaningful impact.
