Bell Canada Business Market Enterprise segment seeks an Incident / Problem Manager to drive end-to-end problem and incident management for enterprise customers in a hybrid work setup across multiple Canadian locations. You will own major incident lifecycle, coordinate with service desks, network and field teams, and deliver proactive improvements to meet SLA/SLO targets. Ideal candidates bring deep telecom experience, ITIL Foundations, strong leadership, and collaborative skills to influence
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Incident & Problem Manager β 24/7 Operations Lead in Winnipeg employer: Q9 Networks Inc.
At Bell, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our Toronto location offers a dynamic work environment where employees are empowered with cutting-edge technology and AI tools, fostering creativity and professional growth. With a strong commitment to work-life balance, comprehensive benefits, and a culture of inclusivity, joining #TeamBell means making a meaningful impact in shaping the future of AI infrastructure in Canada.