Bell is seeking candidates with hands-on experience integrating contact centre solutions to join our team in Montreal. The role focuses on CCaaS, NL U/NLP, AI chat/voice bots, WFM/WFO, and IVR with call routing, delivering secure, scalable enterprise solutions.
The ideal candidate will have experience with Genesys, NICE, AWS, or Google editors, strong collaboration skills, and the ability to manage multiple delivery activities in a hybrid work environment based in Canada.
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Bilingual French-English CCaaS Solutions Consultant in Québec employer: Q9 Networks Inc.
At Bell, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our Toronto location offers a dynamic work environment where employees are empowered with cutting-edge technology and AI tools, fostering creativity and professional growth. With a strong commitment to work-life balance, comprehensive benefits, and a culture of inclusivity, joining #TeamBell means making a meaningful impact in shaping the future of AI infrastructure in Canada.
