At a Glance
- Tasks: Lead national client engagement and manage teams to drive business growth.
- Company: Join Pyramid Consulting, a top minority-owned staffing firm in the U.S.
- Benefits: Competitive salary, unlimited vacation, health insurance, and 401(k) plan.
- Other info: Opportunity for significant earnings and professional development in a supportive culture.
- Why this job: Make an impact in a leadership role while growing your career in a dynamic environment.
- Qualifications: 7-10 years in Program Management or Client Services with enterprise staffing experience.
The predicted salary is between 90000 - 100000 $ per year.
To manage Pyramid’s enterprise customer engagement nationwide. Manage Pyramid’s Client Services and Sales teams directly and indirectly. To spearhead and liaison with Business Development Teams to grow Pyramid’s Contingent Labor and SOW footprint at customer.
Key Responsibilities:
- MSP Relationship Management: Serve as the primary Program Manager for the assigned Client/MSP account, building strong relationships with MSP Program Managers, Talent Advisors, Client Hiring Managers, and executive stakeholders. Conduct regular governance meetings, Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and executive business reviews to discuss performance, strategic initiatives, and continuous improvement opportunities.
- Program Management: Oversee end-to-end client services operations supporting contingent workforce hiring across multiple business units. Partner closely with Client Success Managers (CSMs), Delivery Managers, Recruiting Teams, Sales, and Operations to ensure successful fulfillment of client requirements. Lead cross-functional initiatives to improve recruiting efficiency, submission quality, interview ratios, fill rates, and overall program performance.
- Business Development & Strategic Growth: Identify opportunities to expand existing staffing categories and increase Pyramid's share of business. Build strategic relationships with Client and MSP leadership to support long-term account growth. Identify and pursue Statement of Work (SOW), project-based staffing, and other strategic workforce opportunities.
- Operational Excellence & Compliance: Own program governance, operational processes, and continuous improvement initiatives. Monitor and improve Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and internal/external scorecards. Partner with Compliance, Audit, Legal, and Operations teams to ensure adherence to client policies, MSP requirements, contractual obligations, and regulatory standards.
Required Qualifications:
- 7–10 years of experience in Program Management, Client Services, Strategic Account Management, or Workforce Solutions.
- Experience managing large enterprise staffing programs (especially Big Tech) through MSP/VMS environments.
- Strong understanding of contingent workforce management and staffing operations.
COMPENSATION: The base pay for this position ranges from $90,000 to $100,000 with a potential earning opportunity of up to 140K. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Dependent on the position offered, commission, bonus, and other forms of compensation may be provided as part of a total compensation package. Employee benefits include, but are not limited to: health insurance (medical, dental, vision), unlimited vacation, 401(k) plan.
Pyramid Consulting, Inc. is an Equal Employment Opportunity Employer. All applicants hired will be subject to a background check and drug screening.
National Account Manager / Program Manager in Winnipeg employer: Pyramid Consulting, Inc
As a Mainframe Security Migration Specialist at our leading IT company, you will thrive in a dynamic work culture that prioritizes innovation and collaboration. We offer competitive pay, comprehensive benefits including health insurance and a 401(k) plan, and ample opportunities for professional growth through training and mentorship. Located in a vibrant tech hub, our organization fosters an environment where your expertise in mainframe security can flourish while contributing to meaningful projects that enhance client security.
