Pursuit Collection invites an experienced Guest Experience Supervisor to lead Banff Gondola guest interactions and frontline teams. You will coach agents, train new staff, and ensure safe, welcoming service while managing daily operations and on-the-spot problem solving.
You’ll drive high guest satisfaction, oversee cash handling and security, and foster a positive team environment across guest-facing areas, supporting continuous improvement and engagement.
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Guest Experience Supervisor - Banff Gondola employer: Pursuit Collection
Pursuit is an exceptional employer that values innovation and collaboration, particularly in the stunning locations of Banff and Jasper. With a strong focus on employee growth, we offer opportunities for professional development and a supportive work culture that encourages creativity and teamwork. Join us to be part of transformative hospitality projects that not only enhance guest experiences but also contribute to the beauty of our iconic landscapes.