Customer service and problem solving drive this Purolator retail representative position in Vernon, British Columbia, with weekday hours and flexibility required.
As a Retail Representative, you serve customers by telephone and in person while supporting shipping, account, and technology needs. You build relationships with customers, drivers, warehouse staff, management, and corporate partners. The position requires professional communication, technology experience, and personal accountability.
Key Responsibilities:
- Serve customers efficiently and courteously by telephone and in person
- Upsell and cross sell corporate products and services
- Resolve problem shipments, complaints, inquiries, and technology challenges
- Load, scan, log, and call resolution freight
- Coordinate with corporate partners to support customer service
Requirements:
- Three to twelve months customer service experience preferred
- Three to twelve months retail experience preferred
- Three to twelve months technology or POS experience preferred
- Ability to lift seventy pounds and stand three-hour intervals
- English proficiency and professional oral, written, and listening skills
Represent Purolator in Vernon through customer service, relationship building, technology support, and dependable problem solving.
Purolator Customer Service Representative in Vernon employer: Purolator
At Purolator, we pride ourselves on being a leading employer in the logistics sector, offering a dynamic work environment in Mississauga that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement, ensuring that our team members can thrive both personally and professionally. With a focus on diversity and inclusion, we create a supportive workplace where every individual can contribute to meaningful projects that make a positive impact in our communities.
