At a Glance
- Tasks: Lead mobile technology solutions and innovate for a top logistics company.
- Company: Join Purolator International, a leader in supply chain logistics.
- Benefits: Enjoy competitive pay, health benefits, remote work, and tuition assistance.
- Other info: Diverse workplace with growth opportunities and a commitment to social responsibility.
- Why this job: Make an impact in tech while working with cutting-edge mobile solutions.
- Qualifications: Experience in mobile tech and strong leadership skills required.
The predicted salary is between 82800 - 101200 $ per year.
Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America.
The purpose of this role is to serve as a Mobile solutions technology business owner. Responsibilities include:
- Define and implement the Next Generation of mobile technology devices.
- Build a Mobile Solution capabilities roadmap.
- Support Operations applications infrastructure.
- Refresh obsolescent technologies critical to operations.
- Introduce and implement technology capabilities and applications required to enable and support known future Operations requirements.
- Plan, design, develop, and introduce innovative technology and mobile solutions.
- Identify and recommend technology solution improvements that will provide efficiencies aligned with business needs and objectives.
- Establish technology and mobile solutions roadmap; take ownership of the roadmap and development process.
- Leverage internal and external relationships to deliver strategic direction regarding mobile and technology solutions.
- Lead the business throughout all stages of Mobility and Operations application projects.
- Collaborate with internal stakeholders and IT stakeholders in selecting solutions for implementation.
- Manage relationships with suppliers.
Qualifications:
- Understanding of Wireless Networks, coupled with strategic thinking related to wireless industry direction and technology evolution.
- Familiarity with Java, iOS, Android, Mobile Web, Web Apps, enterprise applications, databases and middleware.
- Experience in technology delivery, application support delivery role and new technologies introduction.
- Good project management knowledge and experience.
- Proficiency in independent work as well as the ability to work with colleagues in a team.
- Demonstrated ability to champion and drive change.
- Well organized and meticulous with excellent problem-solving and analytic abilities.
- Strong communication skills (oral/written) and the ability to adapt your delivery to your audience.
- Ability to present recommendations in a manner that gains acceptance.
- Comfortable working at all levels within an organization.
- Flexible and able to adapt to changing priorities.
Additional Responsibilities:
- Lead/develop device support/MDM staff; set roles, priorities and expectations.
- Manage capacity, tickets, backlog, service levels, escalations and coverage.
- Oversee L1, break/fix, replacements and RMAs.
- Resolve recurring device issues using ticket/repair trends.
- Maintain runbooks, knowledge, contacts and backups; cross-train.
- Manage suppliers and repairers.
- Track contracts/support/renewals.
- Own annual capital/operating budgets for hardware and services.
- Engage terminal/regional/IT leaders on concerns and changes.
- Plan contingencies/spares for failures and incidents.
- Coordinate incidents with Service Desk, IT and vendors.
- Drive vulnerability testing and approved deployment.
Education:
- Post-secondary diploma or degree in Information Technology, Computer Science, Engineering or a related discipline.
- ITIL certification and relevant enterprise mobility training are assets.
Experience:
- Progressive experience in enterprise device management, IT operations or field technology support.
- Demonstrated ownership of operational device fleets.
- Experience managing MDM/enterprise mobility platforms.
- Experience supporting rugged scanners, wearable devices, tablets, label printers and related peripherals.
Knowledge & Skills:
- Strong working knowledge of Android enterprise mobility and MDM profiles.
- Understanding of scanning workflows and Bluetooth peripherals.
- Practical knowledge of IT service management and operational readiness.
- Comfort with service-management and asset tools.
- Accountable service owner who anticipates risks.
- Effective people leader who delegates execution and establishes clear expectations.
Puroalator International values diverse perspectives and encourages candidates of all backgrounds to apply.
Manager Mobile Solutions Technology in Mississauga employer: Purolator
At Purolator, we pride ourselves on being a leading employer in the logistics sector, offering a dynamic work environment in Mississauga that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement, ensuring that our team members can thrive both personally and professionally. With a focus on diversity and inclusion, we create a supportive workplace where every individual can contribute to meaningful projects that make a positive impact in our communities.
