Customer service and problem solving define this Retail Representative position with Purolator in Edmonton's West-End. Work varying Monday-to-Saturday shifts totaling 27.5 hours weekly.
Based at Edmonton North Depot, this Retail Representative Float serves customers by telephone and in person. The position involves technology use, relationship building, shipment resolution, and communication. You may cover other freestanding retail locations while supporting customers, partners, and local operations.
Key Responsibilities:
- Serve customers efficiently and courteously by telephone and in person
- Upsell and cross-sell corporate products and services
- Resolve customer complaints, inquiries, shipments, and equipment challenges
- Build positive relationships with customers, partners, vendors, and tenants
- Load, scan, log, and call resolution freight
Requirements:
- Three to twelve months customer service experience preferred
- Three to twelve months retail experience preferred
- Three to twelve months point-of-sale technology experience preferred
- Ability to lift 70 pounds and stand three-hour intervals
- Strong oral, written, listening, and professional communication skills
Apply customer service, technology, and problem-solving skills while representing Purolator across Edmonton retail locations.
Retail Customer Service Representative in Edmonton employer: Purolator Inc.
At Purolator, we pride ourselves on being more than just a logistics provider; we are a community that values our people and their growth. As a Senior Technology Executive Assistant, you will thrive in a dynamic office environment where collaboration and innovation are at the forefront, supported by comprehensive training and development opportunities. With a commitment to diversity and inclusion, we ensure that every employee feels valued and empowered to make a meaningful impact in their role and beyond.
