PSD Citywide is seeking a Customer Success Manager to oversee a portfolio of government-facing customers, driving adoption, engagement, and value realization of our software solutions.
You will work with Sales, Marketing, Services, Product and Operations to align on customer needs, address risks, and promote retention. This role emphasizes proactive communication, data-driven health monitoring, and a commitment to public-sector impact. Remote options available regionally.
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Customer Success Manager - Public Sector SaaS (Remote) in Toronto employer: PSD - Research, Consulting, Software
At PSD Citywide, we pride ourselves on being a 'Fun-clusive' employer that champions a supportive and engaging work culture. Our remote team in Ontario enjoys competitive compensation, comprehensive wellness coverage, and flexible working arrangements, all while contributing to meaningful projects that enhance community services. With a strong focus on career growth and a commitment to work-life balance, we empower our employees to thrive both personally and professionally.
Contact Details:
PSD - Research, Consulting, Software Recruitment Team
