At a Glance
- Tasks: Manage customer relationships and ensure they get the most out of our software solutions.
- Company: PSD Citywide Inc., a leader in public-sector software solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on building lasting relationships and driving success.
- Why this job: Make a real difference by helping government clients succeed with innovative software.
- Qualifications: Strong communication skills and experience in customer success or support.
The predicted salary is between 72000 - 88000 $ per year.
PSD Citywide Inc. is seeking a Customer Success Manager to manage a portfolio of government and public-sector customers across North America, ensuring adoption and ongoing value of our software solutions. You will serve as the main contact, address risks, and coordinate with Sales, Services, and Product to deliver a consistent customer experience.
The role emphasizes proactive engagement, health monitoring, and renewal support, with a focus on building lasting relationships and driving product.
Customer Success Manager – Remote in Toronto employer: PSD Citywide Inc.
At PSD Citywide, we pride ourselves on being a 'Fun-clusive' organization that champions a supportive and engaging work culture where your contributions are celebrated and career growth is prioritized. Located in a vibrant community, we offer competitive benefits, opportunities for professional development, and the chance to make a meaningful impact on local governments across North America through innovative technology solutions.
