Lead member service teams across O'Leary and Alberton with coaching, cash management, and strong operational controls. Regular travel between both PEI branches is required.
Provincial Credit Union seeks a Supervisor, Member Service for internal applicants. You will oversee Member Service Representatives while supporting staff development, excellent member service, and accurate branch operations. The position requires leadership, communication, risk management knowledge, and Microsoft Office proficiency.
Key Responsibilities:
- Supervise, coach, and support Member Service Representatives daily
- Conduct one-on-one coaching and annual performance reviews
- Oversee treasury and cash management activities
- Complete reports, audits, and operational controls accurately
- Communicate policy changes and support their application
Requirements:
- High school diploma or equivalent
- At least five years of related financial services experience
- Knowledge of cash and risk management procedures
- Strong leadership, communication, and organizational abilities
- Intermediate Microsoft Office proficiency and technology adaptability
Support both Provincial Credit Union branches through member service leadership, coaching, cash management, and risk-conscious operations.
Member Service Supervisor PEI Branches employer: Provincial Credit Union
Provincial Credit Union is an exceptional employer that prioritizes employee growth and development within a supportive and collaborative work culture. Located in the beautiful communities of O’Leary and Alberton, PEI, we offer our team members the opportunity to lead and inspire while ensuring our members receive top-notch service. With a focus on professional development, competitive benefits, and a commitment to fostering a positive environment, we empower our employees to thrive both personally and professionally.
