Customer service and relationship management define this Client Experience Specialist position in Burlington, Ontario, with a hybrid work arrangement.
Project XIII Inc. is recruiting for a client seeking a Client Experience Specialist. You will manage assigned customer accounts, coordinate orders, and maintain accurate ERP records. The work connects customer communication with operational coordination across departments.
Key Responsibilities:
- Manage customer accounts and long-term relationships
- Coordinate orders through production, shipment, and delivery
- Provide updates on schedules, delays, and resolution plans
- Collaborate with sales, engineering, production planning, shipping, and finance
- Maintain order records, pricing, forecasts, and customer information
Requirements:
- Strong customer service and relationship management skills
- Exceptional attention to detail and accuracy
- Excellent written and verbal communication skills
- Strong organization, prioritization, and problem-solving abilities
- ERP systems and order management experience is an asset
Bring customer communication, ERP experience, and operational coordination skills to support seamless client experiences in Burlington.
Client Experience Specialist Burlington employer: Project XIII Inc
Project XIII Staffing is an exceptional employer that champions innovation and collaboration in the public sector. With a strong focus on employee growth, we offer opportunities for professional development and a supportive work culture that values teamwork and creativity. Located in Ontario, our team is dedicated to making a meaningful impact through digital transformation initiatives, ensuring that every employee plays a vital role in enhancing public services.
