Level 2 App Support Analyst: Salesforce & Power Platform in Vancouver

Level 2 App Support Analyst: Salesforce & Power Platform in Vancouver

Vancouver Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide support and resolve issues for Salesforce and Power Platform users.
  • Company: Join Flight Centre Travel Group, a leader in travel services.
  • Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
  • Other info: Collaborative environment with a focus on innovation and teamwork.
  • Why this job: Be part of a dynamic team making a difference in customer success.
  • Qualifications: Experience with application support and strong communication skills.

The predicted salary is between 62100 - 75900 $ per year.

Flight Centre Travel Group in Vancouver, BC, is seeking an Application Support Analyst to join our Digital Workplace team. This Level 2 role provides triage, investigation, and resolution across critical platforms used by onboarding and customer success teams, including Salesforce, Nintex K2, and Power Platform.

You will collaborate with Business Analysts, Developers, and QA to diagnose issues, create runbooks, and communicate clearly to non-technical users while upholding SLAs and security.

Level 2 App Support Analyst: Salesforce & Power Platform in Vancouver employer: Product and Technology

Flight Centre Travel Group is an exceptional employer that fosters a vibrant and inclusive work culture in Vancouver, BC. With a strong commitment to employee growth, the company offers generous benefits including travel perks, health and wellness programs, and opportunities for professional development. Employees enjoy a fun and supportive environment where diversity, equity, and inclusion are prioritized, making it a rewarding place to build a meaningful career in the travel industry.

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Contact Details:

Product and Technology Recruitment Team

We think you need these skills to ace Level 2 App Support Analyst: Salesforce & Power Platform in Vancouver

Salesforce
Power Platform
Nintex K2
Triage
Investigation Skills
Issue Resolution
Collaboration