Lead service design for Ontario government services as a Senior UX Designer onsite in Toronto, using research and accessible interaction patterns. Procom seeks a Senior UX Designer for a 10-month Government Services assignment. You will design enterprise platform features and onboarded services for Ontario businesses. The work emphasizes user-centered service design, complex transactional services, and inclusive experiences. Key Responsibilities:
Lead design for complex transactional services Develop journeys, blueprints, wireframes, and prototypes Conduct research, usability testing, and design validation Apply enterprise design systems and accessible interaction patterns Support implementation through specifications and design reviews Requirements:
Experience leading complex transactional service design Knowledge of AODA and WCAG requirements Experience researching diverse user groups Excellent visual, written, verbal, facilitation, and presentation skills Ability to work onsite five days weekly in Toronto Use service design, research, accessibility, and validation expertise to shape practical government service experiences for Ontario businesses.
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Senior Service Designer Toronto employer: Procom
Procom is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Senior Microsoft Infrastructure Architects to thrive. Located in the vibrant city of Québec, employees benefit from a supportive environment that encourages professional growth through mentorship and continuous learning opportunities, all while working on cutting-edge cloud transformation projects with Azure and AWS.
