Help customers operate ProAll's advanced volumetric mixers through technical troubleshooting, calibration, maintenance guidance, and equipment training. The work includes field support and customer communication.
This Equipment Support Technician position supports mobile concrete mixer customers across multiple communication channels. You will address operational questions, investigate mechanical, hydraulic, and electronic problems, and assist with warranty and RMA matters. Training may occur on-site or in customer-selected classrooms.
Key Responsibilities:
- Answer technical questions about mixer operation, calibration, and maintenance
- Conduct on-site troubleshooting for operational issues and deficiencies
- Support classroom and on-site customer training programs
- Investigate parts needed for customer repairs and issues
- Collaborate with engineering and quality control on quality concerns
Requirements:
- Trade certificate or minimum three to five years relevant experience
- Troubleshooting expertise in hydraulic and electrical circuits valued
- Mechanical or Electrical Technologist experience; C.E.T. certification an asset
- Effective prioritization, multitasking, deadline management, and proactive problem solving
- Ability to work independently and collaboratively within a team
Bring technical troubleshooting, training, and communication strengths to customer support for ProAll's mobile mixer equipment.
Mobile Concrete Mixer Support Technician in Olds employer: ProAll - A Terex Brand
At ProAll, we pride ourselves on fostering a dynamic work environment that encourages innovation and collaboration. As an Equipment Support Technician, you'll not only play a vital role in supporting our cutting-edge mobile concrete mixers but also benefit from ongoing training and development opportunities that empower you to grow your skills. Located in a vibrant community, we offer a supportive culture that values teamwork and customer satisfaction, making ProAll an exceptional place to build a rewarding career.
