We are seeking a highly organized, proactive, and detail-oriented On-Site Property Manager to oversee the day-to-day operations of our residential portfolio. This role includes managing renovations, turnovers, tenant relations, lease renewals, rental increases, and overall property operations to ensure a high standard of service and efficiency.
The ideal candidate is solution-driven, capable of managing multiple projects simultaneously, and thrives in a fast-paced environment.
Key Responsibilities
1. Renovation & Maintenance Management
Plan, coordinate, and oversee unit and building renovation projects.
- Schedule and supervise contractors, suppliers, maintenance staff, cleaners, and janitors.
- Ensure projects are completed on time, within budget, and according to company standards.
- Open, track, and close work orders efficiently.
- Conduct final inspections prior to unit delivery.
- Respond to maintenance emergencies as required.
2. Turnovers & Unit Readiness
Manage unit turnovers, including cleaning, repairs, painting, and staging.
- Ensure units are fully prepared and move-in ready.
- Coordinate closely with leasing and maintenance teams to minimize vacancy periods.
- Follow up on outstanding items to ensure timely completion.
3. Move-In & Move-Out Coordination
Schedule and oversee tenant move-ins and move-outs.
- Perform detailed inspections and document unit conditions using photos and checklists.
- Identify and address damages promptly.
- Coordinate security deposit claims and follow internal procedures.
Provide clear and timely updates to tenants regarding unit readiness and ongoing work.
- Manage rental increases, lease renewals, and related negotiations.
- Assist with rent collection follow-ups and notices when required.
- Communicate regularly with property owners and clients regarding unit status, renovations, and projects.
- Handle tenant concerns and emergency situations professionally.
5. Scheduling & Project Management
Maintain and manage a master calendar for turnovers, renovations, inspections, and move-ins.
- Prioritize multiple units and deadlines to avoid delays.
- Adjust schedules proactively to ensure project timelines are met.
6. Quality Control & Compliance
Ensure all units comply with safety standards, municipal regulations, and building codes.
- Coordinate and conduct fire inspections with external companies.
- Perform monthly property inspections and complete required task lists.
- Conduct final walkthroughs before occupancy.
- Coordinate inspections with city officials and external professionals as required.
7. Internal Collaboration & Systems
Work closely with leasing, maintenance, cleaning, and accounting teams.
- Update CRM and property management systems with accurate notes and statuses.
- Ensure smooth communication and coordination between all departments.
Qualifications
Experience in property management, real estate, construction coordination, or a related field.
- Strong organizational and multitasking skills.
- Excellent communication and problem-solving abilities.
- Ability to manage contractors and multiple projects simultaneously.
- Knowledge of Quebec rental regulations is an asset.
- Experience with property management software or CRM systems is an asset.
- Must be fully bilingual (English and French).
- Valid driver's license and access to a vehicle preferred.
What We're Looking For
Detail-oriented and hands-on
- Strong sense of accountability and ownership
- Ability to work effectively in a fast-paced environment
- Proactive and solution-focused mindset
- Strong leadership and teamwork abilities
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