At a Glance
- Tasks: Handle customer inquiries, process orders, and ensure timely fulfillment.
- Company: Join a friendly and supportive team at Prime Floor Distribution.
- Benefits: Competitive pay, employee benefits, and career growth opportunities.
- Other info: Enjoy a long-term role with a focus on diversity and inclusion.
- Why this job: Be part of a dynamic team and make customers happy every day!
- Qualifications: Strong communication skills and experience in customer service preferred.
The predicted salary is between 16.2 - 19.8 $ per hour.
Department: Customer Service & Order Desk
We are looking for a reliable and organized Order Desk Representative to join our growing team.
This role is responsible for handling customer inquiries, processing orders, coordinating with the warehouse and delivery team, and ensuring accurate and timely order fulfillment.
Key Responsibilities
- Answer customer phone calls, emails, and general inquiries
- Process customer orders and maintain accurate customer information
- Coordinate with the warehouse and delivery team
- Follow up on order status and keep customers updated
- Perform data entry and maintain accurate order records
- Assist with light packing and order preparation when required
- Provide professional and friendly customer service
Qualifications
- Fluent in English with strong communication skills
- Comfortable using computers and common office software
- Customer Service, Order Desk, or related experience is preferred
- Organized, detail-oriented, and able to handle multiple tasks
- Reliable and punctual
- Able to work on-site on a long‐term basis
- Legally authorized to work in Canada
What We Offer
- Competitive compensation based on experience
- Employee benefits
- Training and career growth opportunities
- Friendly and supportive team environment
- Long‐term employment opportunities
- Work Schedule
- Monday to Friday: 8:30 AM – 5:00 PM
- Lunch Break: 30 minutes
Compensation: Negotiable based on experience
Equal Opportunity Employer
Prime Floor Distribution is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
Order Desk in Edmonton employer: Prime Floor
At Prime Floor Distribution, we pride ourselves on being an excellent employer by fostering a friendly and supportive team environment where every employee is valued. Our commitment to employee growth is reflected in our training programs and long-term career opportunities, all while offering competitive compensation and benefits. Located in a vibrant area, we ensure that our Order Desk Representatives enjoy a fulfilling work-life balance with a structured Monday to Friday schedule.
