Director, Operations Engineering

The Director of Operations Engineering is responsible for the technical strategy, continuous improvement, and engineering support of Prime’s operating data centers. This team focuses on the facilities already in service and the people who run them. Reporting to the SVP of Critical Operations, the Director is the engineering partner to Critical Facility Managers (CFMs) and Chief Engineers (CEs) across the portfolio.

The Director provides senior technical support and troubleshooting, owns the root cause analysis program, and drives measurable improvement in equipment reliability. They bring rigor and visibility to the engineering requirements that govern how Prime’s sites are operated, maintained, and changed.

This role supports a 24x7x365 operating environment and includes participation in an escalation on-call rotation for critical events.

What you’ll do:

• Site Engineering Support & Troubleshooting: Build and lead a team of operations/reliability engineers dedicated to supporting operating sites. Serve as the senior technical escalation path for CFMs and CEs on complex issues. Establish a clear intake, triage, and response model for site engineering requests.
• Root Cause Analysis Program: Own Prime’s RCA program, provide technical support to CFMs and CEs, review RCAs for technical quality, and share findings across all sites.
• Equipment Reliability: Develop and run a portfolio-wide reliability program, define critical spares strategy, and drive innovation in facilities programs.
• Engineering Requirements, Visibility & Rigor: Establish and maintain the engineering baseline for each operating site, implement change management processes, and define operational acceptance requirements.
• Development Partnership, Commissioning & Turnover: Assist in site construction activity, support factory witness testing, and identify issues during commissioning.
• Cross-Functional Collaboration: Connect operations with development teams, hold regular touchpoints with CFMs and CEs, and interface with OEMs and service vendors.
• Leadership: Hire, develop, and mentor a high-performing engineering team; manage department staffing and budget.

Qualifications:

• Bachelor’s degree in Electrical or Mechanical Engineering or equivalent professional experience.
• 8+ years of professional experience managing teams and overseeing departmental operations.
• 8+ years of direct engineering experience in a technical or critical environment.
• Demonstrated experience leading formal RCAs and implementing corrective actions.
• Working knowledge of relevant safety and electrical codes.
• Ability to travel and respond to major incidents outside business hours.

Knowledge, Skills & Abilities:

• Fluent in data center critical and construction environments.
• Advanced understanding of mechanical and electrical systems for data centers.
• Experience with emergency backup systems and building controls.
• Ability to develop solutions and lead through influence.
• Familiarity with CMMS platforms and reliability analytics.

Benefits:

• Competitive salary range and performance bonus program.
• 401k fully vested upon enrollment, up to a 4% employer match.
• 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability.
• Paid Time Off + Sick time.

Applications will be accepted on an ongoing basis. Prime is an Equal Opportunity Employer.