Emergency Service Dispatcher

Emergency Service Dispatcher

Full-Time 45000 - 58500 $ / year (est.) On-site
P

At a Glance

  • Tasks: Coordinate emergency responses and ensure clear communication during critical situations.
  • Company: Join Primco Dene, a leader in emergency services at Cold Lake Air Weapons Range.
  • Benefits: Competitive day rate, flights provided, and pension benefits.
  • Other info: Work in a dynamic environment with a week on, week off schedule.
  • Why this job: Make a real difference by supporting emergency services and saving lives.
  • Qualifications: 1 year of dispatch experience and relevant certifications required.

The predicted salary is between 45000 - 58500 $ per year.

We are currently recruiting an Emergency Service Dispatcher to join our team at our CLAWR Foster Creek Site (Approx 2 Hours north of Bonnyville, AB).

Position Type: Fulltime

Start Date: May 13, 2026

Day Rate: $450/Day

Hours of Work: 12 Hours; Week on, Week off

Shifts: Day and Night Rotations

Benefits and Pension: Yes

Flights Provided: From Edmonton or Calgary to the Foster Creek Site

The Emergency Service Dispatcher is responsible for being the on-site communications point for the Cenovus Emergency Services Department. The role requires the dispatcher to provide critical operational support and ensure timely response during emergencies. The position is pivotal in maintaining clear communication and coordination among emergency service teams, site staff, and external agencies. If you are a skilled and experienced dispatcher with the drive to provide exceptional emergency services, we encourage you to apply for this important role within our EMS team.

Responsibilities:

  • Stay current with all standard operating procedures and guidelines to ensure compliance and effective emergency response.
  • Receive, evaluate, and prioritize both emergency and non-emergency calls and alarms, ensuring proper assessment and deployment.
  • Offer communication, operational support, and inter-agency coordination to ensure a seamless response.
  • Direct the rapid deployment of emergency units based on the severity of incidents.
  • Work closely with site health center staff, emergency service personnel, health & safety, and security teams to ensure efficient coordination of emergency services.
  • Complete all necessary documentation, records, and logs pertinent to emergency services, ensuring accuracy and compliance with departmental procedures.
  • Enter data into computer systems and maintain up-to-date logs, records, and reports as required by Cenovus Emergency Services.

Requirements:

  • At least 1 year of emergency dispatch experience.
  • Certifications Required:
    • Emergency Medical Dispatch (EMD) course certification.
    • Emergency Fire Dispatch (EFD) course certification.
    • Standard First Aid Level C.
  • Valid Class 5 or equivalent driver’s license.

Deadline to apply: May 8, 2026

We thank all those who apply. However, only those considered for the position will be contacted.

Primco Dene Business Centre Cold Lake First Nations Box 2070, Hwy 28 RR 423A (7km south of City of Cold Lake), Cold Lake, T9M 1P5 PO Box 820, Suite 201 21553 Chief Lapotac Blvd, Enoch, AB T7X 3Y3 Monday to Friday – 8:30 am – 4:30 pm. Closed on lunch hours, statutory holidays and weekends.

We’d like to acknowledge that we are on Treaty 6 Territory, a traditional meeting grounds, gathering place and travelling to the Cree, Saulteaux, Blackfoot, Métis, Denesųłiné, Nakota Sioux. We acknowledge all the many First Nations, Metis and Inuit whose footsteps have marked these lands for centuries.

Emergency Service Dispatcher employer: Primco Dene Ltd

Primco Dene EMS is an exceptional employer, offering a unique opportunity for Occupational Health Nurses to work in a supportive and collaborative environment within a remote northern Alberta industrial setting. With a strong focus on employee growth, comprehensive training, and a commitment to health and safety, team members enjoy a balanced rotation of 7 days on and 7 days off, along with provided accommodations, making it an ideal workplace for those seeking meaningful and rewarding employment.

P

Contact Details:

Primco Dene Ltd Recruitment Team

We think you need these skills to ace Emergency Service Dispatcher

Emergency Dispatch Experience
Emergency Medical Dispatch (EMD) Certification
Emergency Fire Dispatch (EFD) Certification
Standard First Aid Level C Certification
Communication Skills
Operational Support
Inter-agency Coordination