Support Albertans through 24/7 addiction and mental health tele-triage using crisis intervention, assessment, and brief clinical interventions. Work independently by telephone from Health Link.
As a Mental Health Therapist, you will serve the Primary Care Alberta Addiction and Mental Health Helpline. You will provide supportive listening, psychoeducation, referrals, and urgent-service connections. The work includes individual, family, and group treatment modalities within collaborative multidisciplinary practice.
Key Responsibilities:
- Tele-triage addiction and mental health calls from Albertans
- Assess risk and de-escalate suicidal or violent behaviour
- Provide information, supportive listening, and brief interventions
- Refer callers and connect them with emergency services
- Participate in supervision, coaching, and quality improvement
Requirements:
- Master's-level psychology, social work, or related degree
- Registration with ACSW, CAP, ACOT, or CRNA
- Three to five years' frontline addiction and mental health experience
- Advanced crisis intervention and tele-triage assessment skills
- Working knowledge of Office 365, Genesys, and Connect Care
Apply your mental health assessment, crisis intervention, and tele-triage expertise supporting callers through Health Link's provincial service.
Mental Health Therapist Tele-Triage in Calgary employer: Primary Care Alberta
Primary Care Alberta is an exceptional employer that values the expertise of its Teletriage RNs, offering competitive pay and a supportive work culture focused on professional growth. With opportunities for continuous learning and development, employees are encouraged to enhance their skills while making a meaningful impact on the health of Albertans. The collaborative environment fosters teamwork and innovation, making it a rewarding place to advance your nursing career.
