Join Priceline as a Senior Product Analyst focused on AI-powered analytics. Lead initiatives that enhance customer care insights and transform data into actionable strategies.
In this hybrid role, you'll manage a new AI-enabled data architecture and drive critical decisions within the Customer Care organization. Your blend of product management and analytical skills will enable you to communicate data-driven stories clearly and effectively, fostering collaboration across various teams.
Key Responsibilities:
- Manage the AI Observability and Performance Roadmap.
- Design AI workflows for enhanced reporting and anomaly detection.
- Build dashboards linking customer care metrics to business impact.
- Facilitate discussions across Product and Leadership to drive insights.
- Innovate through competitive analysis and market research.
Requirements:
- 5+ years in analytics or a hybrid product/analyst role.
- Proficient in SQL and cloud data solutions like BigQuery.
- Experience leveraging AI/LLM tools for analysis.
- Strong presentation skills for senior stakeholders.
- Bachelor's degree in a relevant quantitative field.
Leverage your analytics expertise to elevate Priceline's customer care performance.
Senior Product Analyst in AI Analytics in Toronto employer: Priceline
Priceline is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to make impactful contributions. With a hybrid work model, generous benefits including health coverage, flexible time off, and unique travel perks, employees enjoy a balanced work-life experience while being part of a leading global online travel company. The opportunity for professional growth is abundant, as Priceline encourages collaboration across diverse teams and supports continuous learning in a fast-paced environment.
