At a Glance
- Tasks: Ensure seamless onboarding and ongoing client experiences while transforming messy data into actionable insights.
- Company: Join PrePad, a fast-growing company revolutionizing engineering workflows for completions teams.
- Benefits: Enjoy a hybrid work environment with opportunities for professional growth and development.
- Other info: Fast-paced environment with a focus on innovation and efficiency.
- Why this job: Be the vital link between clients and our engineering team, making a real impact every day.
- Qualifications: Strong interpersonal skills, data management experience, and ability to create executive-level presentations.
The predicted salary is between 108000 - 132000 $ per year.
- Clients rave about onboarding — because you made it seamless.
- You know our product inside and out — and make it better every day.
- You distill complex data into sharp, visual, executive-ready insights.
- You’re the reason clients trust Pre Pad at every step.
- You become one of the company’s top Pre Pad users — living in the product daily and helping shape it.
- You can wrangle messy, inconsistent client data into clean, repeatable inputs that make the product shine.
Responsibilities
- Partner with clients to ensure a frictionless onboarding and ongoing experience.
- Work hands-on with client datasets (often messy and unstructured) to extract, organize, and transform key inputs for Pre Pad.
- Collaborate with engineering and product teams to continuously improve user experience.
- Deliver high-impact, boardroom-level presentations that make data understandable and actionable.
- Serve as an internal expert on completions workflows and client needs.
- Balance technical problem-solving with strong interpersonal client engagement.
- Must-Have Qualifications
- Current authorization to work in Canada. Pre Pad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship.
- Stellar interpersonal skills and patience — you’re calm under pressure.
- Experience wrangling, cleaning, transforming, and analyzing data (Excel, scripting, or other repeatable methods).
- Strong background in data management and optimization workflows.
- Experience supporting clients with technical systems.
- Proven ability to create executive-grade presentations (Power Point mastery).
- Comfortable working across software platforms and managing complex data inputs.
- Bonus Points
- Experience with SQL, Python, and modern data libraries (Num Py, Pandas, Polars).
- Completions engineering experience, especially frac job planning/execution for operators.
- MBA or equivalent strategic/business training.
We're growing fast — and we need someone who can keep up.
Pre Pad is on a mission to make engineering workflows radically more efficient for completions teams.
As our Client Success Engineer, you’ll be the bridge between top-tier clients and our world-class engineering team.
This is a full-time hybrid role in Calgary; work from home, but be ready to step into the client’s office when needed.
Pre Pad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship.
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Client Success Engineer in Calgary employer: PrePad
At PrePad, we pride ourselves on fostering a dynamic work culture that prioritizes client success and employee growth. As a Client Success Engineer in Calgary, you'll enjoy the flexibility of a hybrid work environment while collaborating closely with both clients and our innovative engineering team. With opportunities for professional development and a commitment to making engineering workflows more efficient, PrePad is an excellent employer for those seeking meaningful and rewarding careers.
