At a Glance
- Tasks: Greet customers, manage appointments, and ensure top-notch service.
- Company: Join Premier Truck Group, the largest Freightliner dealer in North America.
- Benefits: Enjoy employee discounts, comprehensive insurance, paid time off, and a group RRSP.
- Other info: Work in an inclusive environment with opportunities for advancement.
- Why this job: Be part of a winning team focused on career growth and exceptional customer service.
- Qualifications: High school diploma or GED; experience in customer service is a plus.
The predicted salary is between 26 - 29 $ per hour.
Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service.
At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.
We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services.
When you build your career here, you make a commitment to being the very best in the business.
We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
- Employee Discounts
- Medical, Dental, and Vision Insurance
- Life Insurance
- Employee Assistant Programs
- Paid Holidays and Paid Time Off
- Group RRSP with Employer Match
- Training
- Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Service Advisor Responsibilities
- Greet all customers whether on the phone or in person.
- Responsible for setting appointments answering calls and all inquiries
- Physically walk the unit with the customer to complete "Walk Around Sheet" (including last 8 of VIN, mileage, window tag, steering wheel tag)
- Review walk around with customer and have them approve
- Verify and print any warranty or recalls for customers vehicle
- Verify customer contact information and method of payment including credit authorization.
- Complete and sign Work Order
- Check history attach to work order
- Be sure to attach all functional sheets to work order inclusive Come Backs(Red), Quality Control(yellow)
- Enter pertinent information in SSI for Express Assessment.
Service Advisor Requirements
- A high school diploma and/or GED is required.
- Combination of education, training, or experience that provides the required knowledge, skill, and abilities.
- CAIND-Service
PTG is committed to fostering an equitable, inclusive and accessible environment where all employees and customers are valued, respected and supported.
Service Advisor in Hamilton employer: Premier Truck Group
At Premier Truck Group, we pride ourselves on being an employer of choice, offering a dynamic work environment that prioritizes employee growth and satisfaction. With comprehensive benefits, including medical, dental, and vision insurance, as well as opportunities for career advancement tailored to individual performance, our team members enjoy a supportive culture that values work-life balance. Join us in a location that fosters collaboration and innovation, where your contributions directly impact our mission of delivering exceptional customer service.
