Become the Service Manager at Premier Equipment, leading service operations for the largest John Deere dealership in Ontario. Engage a talented team to enhance customer satisfaction and efficiency.
In this pivotal role, you will own all aspects of service operations, from leading a team of service advisors and technicians to ensuring excellent service experiences for customers. Your leadership will translate into effective workforce management, streamlined workflows, and high-performance standards. If you have a track record of operational excellence, this opportunity awaits you.
Key Responsibilities:
- Recruit, train, and retain high-performing service staff
- Supervise the complete customer service experience
- Define and achieve critical service performance goals
- Streamline shop operations for increased productivity
- Collaborate with various departments for service synergy
Requirements:
- Proven experience leading teams of at least 6
- Proficient in service shop metrics and improvement
- Comfortable interacting with customers in urgent situations
- Ability to keep focus under demanding conditions
- Integrity in all professional interactions
Lead service initiatives and optimize team performance with Premier Equipment.
Service Manager Role with Premier Equipment employer: Premier Equipment
At Premier Equipment, we pride ourselves on being the largest full-service John Deere dealership in Ontario, offering a dynamic work environment where your skills as an Agriculture Service Technician/Heavy Duty Mechanic will be valued and nurtured. With a commitment to employee growth through ongoing training and a comprehensive benefits package that includes health coverage, profit sharing, and apprenticeship scholarships, you’ll find a supportive culture that encourages innovation and teamwork. Join us in making a meaningful impact on our customers' lives while enjoying the unique advantages of working in a thriving agricultural community.
