Elevate your career with Premier Equipment as a Service Lead, where you'll oversee a dynamic service department. Lead a talented team, streamline operations, and ensure top-tier customer satisfaction every day.
In this pivotal role, you will manage the daily operations of the service department, focusing on work order processing, job assignments, and staff productivity. With a solid background as a John Deere Licensed Service Technician, you will coach and support your team to exceed expectations and drive repeat business through strong customer relationships.
Key Responsibilities:
- Plan and organize daily workload within the service department
- Lead and coach service technicians for optimal performance
- Prepare repair quotes for customer review
- Provide technical support for technicians and customers
- Assist in diagnosing machine issues effectively
Requirements:
- 3+ years as a John Deere Licensed Service Technician
- Self-motivated with strong organizational skills
- Familiarity with John Deere products preferred
- Excellent verbal and written communication abilities
- Strong leadership skills to guide the team
Excel in leading a service department while delivering exceptional technical support and service excellence at Premier Equipment.
Service Lead at Premier Equipment in Listowel employer: Premier Equipment
At Premier Equipment, we pride ourselves on being the largest full-service John Deere dealership in Ontario, offering a dynamic work environment where your skills as an Agriculture Service Technician/Heavy Duty Mechanic will be valued and nurtured. With a commitment to employee growth through ongoing training and a comprehensive benefits package that includes health coverage, profit sharing, and apprenticeship scholarships, you’ll find a supportive culture that encourages innovation and teamwork. Join us in making a meaningful impact on our customers' lives while enjoying the unique advantages of working in a thriving agricultural community.
