At a Glance
- Tasks: Lead a dynamic team of service technicians and ensure top-notch customer satisfaction.
- Company: Join Premier Equipment, Ontario's largest John Deere dealership.
- Benefits: Competitive pay, mentorship opportunities, and a supportive work environment.
- Other info: Opportunity for career growth and to work with cutting-edge equipment.
- Why this job: Make a real impact by leading a skilled team in a fast-paced setting.
- Qualifications: 3+ years as a John Deere Licensed Service Technician and strong leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
Take charge as a Service Lead at Premier Equipment, overseeing daily operations in Ontario's largest John Deere dealership.
Ensure efficiency in work orders and exceptional customer satisfaction.
In this supervisory role, you will mentor and lead a team of skilled service technicians.
Your focus will be on maximising productivity, managing budgets, and enhancing customer relationships.
Strong organisational and technical skills are essential to navigate the fast-paced service environment while exceeding expectations.
Key Responsibilities
- Plan and assign daily tasks to service technicians
- Coach and develop a high-performing service team
- Prepare customer quotes for repairs accurately
- Provide technical support to technicians and customers
- Assist with technician recruitment and performance feedback
Requirements
- 3+ years as a John Deere Licensed Service Technician
- Strong organisational and leadership skills
- Familiarity with John Deere products preferred
- Excellent communication skills required
- Willingness to participate in rotating weekends
Lead a dynamic service team, ensuring exceptional service delivery and customer satisfaction at Premier Equipment.
Service Lead in Ottawa employer: Premier Equipment Ltd.
At Premier Equipment, we pride ourselves on being an exceptional employer, offering a dynamic work environment where you can thrive as a Service Lead. Located in Ontario's largest John Deere dealership, we foster a culture of collaboration and continuous learning, providing ample opportunities for professional growth and development. Our commitment to employee satisfaction is reflected in our supportive team atmosphere, competitive benefits, and the chance to make a meaningful impact in the agricultural community.
