At a Glance
- Tasks: Manage customer relationships and identify upsell opportunities in the agricultural sector.
- Company: Join a growing agricultural equipment company with a focus on innovation.
- Benefits: Competitive salary, performance incentives, and growth opportunities.
- Other info: Dynamic role with opportunities to work directly with ranchers and rural customers.
- Why this job: Make a real impact by helping ranchers succeed with innovative products.
- Qualifications: Experience in account management or customer service, strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and cross-sell additional products and services. The ideal candidate is highly organized, customer-focused, and comfortable coordinating logistics, payments, scheduling, and follow-up communication. This is a relationship-driven role focused on helping ranchers succeed while supporting the day-to-day sales process.
Key Responsibilities
- Account Management & Customer Success
- Build and maintain strong relationships with existing customers
- Conduct regular customer follow-ups to improve retention and satisfaction
- Identify upsell and cross-sell opportunities for additional equipment, accessories, and services
- Support customers with product questions, order updates, and general account needs
- Assist customers with repeat purchases and seasonal restocking
- Sales Operations & Coordination
- Coordinate customer pickups, deliveries, and equipment drop-offs
- Schedule logistics and communicate timelines with customers and internal teams
- Collect payments, invoices, and supporting sales documentation
- Maintain accurate customer records and sales activity within CRM systems
- Assist with quoting, order entry, and sales administration
- Help ensure smooth communication between sales, operations, and customers
- Customer Communication
- Answer inbound customer calls, texts, and emails
- Resolve customer concerns quickly and professionally
- Provide a high level of service and responsiveness throughout the sales process
Previous experience in account management, inside sales, customer service, or sales operations is required. Strong organizational and communication skills are essential. Candidates should be comfortable working directly with ranchers, agricultural producers, and rural customers. The ability to multitask and manage multiple customer accounts at once is necessary. Experience with CRM systems, invoicing, or sales software is an asset. Self-motivated individuals with strong follow-through and attention to detail are preferred. Agricultural, ranching, or equipment industry experience is strongly preferred.
Competitive base salary, performance incentives, and bonus opportunities are available. There are growth opportunities within a growing agricultural equipment company, as well as the opportunity to work directly with innovative products and progressive ranching operations.
Account Manager in Calgary employer: Powerflex Supply
As an Account Manager at our innovative agricultural equipment company, you'll thrive in a supportive work culture that prioritizes customer success and relationship-building with ranchers. We offer competitive salaries, performance incentives, and ample growth opportunities within a dynamic industry, all while working in a location that values progressive ranching operations and community engagement.
