Portless is seeking a Customer Success Manager to oversee a merchant portfolio and drive adoption, value realization, expansion, and renewals. You will proactively improve operational performance and introduce services to deepen value, acting as a strategic partner bridging merchant goals with operational capabilities.
You will own cross-functional partnerships, manage post-launch success, and lead scorecard-driven reviews to ensure scalable, reliable fulfillment and growth for merchants.
Strategic Customer Success Manager for Merchant Growth in Ottawa employer: Portless
At Portless, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Strategic Customer Success Manager for Merchant Growth, you will benefit from our commitment to employee development through continuous learning opportunities and mentorship programs. Located in a vibrant area, we offer a dynamic environment where your contributions directly impact merchant success, making your work both meaningful and rewarding.
