At a Glance
- Tasks: Create and enhance training programs for Technical Operations using innovative learning methods.
- Company: Join Porter Airlines, a leader in elevating air travel experiences since 2006.
- Benefits: Gain valuable experience in aviation while enjoying a supportive work environment.
- Other info: Work at Toronto's Billy Bishop Airport with opportunities for growth and collaboration.
- Why this job: Make a real impact by improving training and compliance in a dynamic industry.
- Qualifications: Must have adult learning techniques certification and strong computer skills.
The predicted salary is between 66888 - 81752 $ per year.
Reporting to the Manager, Training and Systems Support, this position supports the Technical Operations training program through course development and improvement, training related manuals/documentation and LMS administrative functions.
Duties & Responsibilities
- Develop regulatory and technical training programs and material relating to Technical Operations for all users.
- Use online learning platforms, guides, simulations and in-person instructional techniques to build Technical Operations Team Members proficiencies.
- Independently review, develop and upgrade training programs and material as required by departmental needs and process changes.
- Ensure training programs support regulatory compliance and operational readiness.
- Contribute to AMOS efficiencies and the implementation of new modules through training and process development.
- Recommend process improvements in collaboration with Technical Operations leadership.
- Participate in user acceptance testing and validation of systems processes.
- Improve end-user system adoption and proficiency through targeted training interventions.
- Act as a Super User for the Learning Management System for internal and externally managed training activities, including setting up curriculum, user access and governance of the LMS.
- Participate in regular organisational meetings.
- Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
Behavioural Competencies
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications
- Adult Learning Techniques (Certificate of Adult Education or similar) - required.
- Computer Based course development - required.
- High level of computing and software skills/knowledge - required.
- Experience working in aviation maintenance departments - asset.
- Experience with aviation maintenance management software systems - asset.
Location Toronto (Billy Bishop Toronto City Airport - YTZ)
Training Specialist in Toronto employer: Porter Airlines
Porter Airlines is an exceptional employer for pilots, offering competitive pay and significant career advancement opportunities in a collaborative and safety-focused environment. As we expand our fleet and welcome over 1,200 new pilots, you will benefit from quick access to upgrade paths while being part of a team that prioritizes outstanding service and open communication. Join us in shaping the future of aviation with a commitment to excellence and safety.
