Co-operative Store Operations Manager

Co-operative Store Operations Manager

Full-Time On-site
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Represent Port Hood Co-op as its community-facing General Manager, combining co-operative values with customer service and operational leadership. Work onsite in Port Hood, Nova Scotia.

This permanent full-time position guides the retail store in support of members, employees, and community needs. The General Manager leads staffing, product quality, inventory, budgets, promotions, maintenance, and customer complaint resolution. The role reports directly to the Board of Directors and maintains regular collaboration with the President.

Key Responsibilities:

  • Uphold co-operative values and positive member experiences
  • Build relationships with members, staff, suppliers, and directors
  • Lead promotions, displays, pricing, and sales activities
  • Address complaints professionally with Board collaboration
  • Oversee clean, safe, welcoming store operations

Requirements:

  • Minimum five years of retail or food service experience
  • Retail grocery or community-based retail experience preferred
  • Familiarity with co-operative principles and values preferred
  • Ability to remain calm and decisive under pressure
  • Reliability, punctuality, and professional conduct

Bring community-minded leadership, co-operative values, customer service, and retail operations experience to Port Hood Co-op.

Co-operative Store Operations Manager employer: Port Hood Cooperative Ltd.

Port Hood Co-op is an exceptional employer that prioritizes community engagement and member satisfaction, making it a rewarding place to work. With a strong focus on employee growth, the co-operative fosters a supportive work culture where team members are encouraged to develop their skills and contribute to the local community. Located in the heart of Port Hood, Nova Scotia, employees benefit from a comprehensive Employee Benefits Program and a collaborative environment that values co-operative principles.

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Contact Details:

Port Hood Cooperative Ltd. Recruitment Team