At a Glance
- Tasks: Lead retail operations, supervise staff, and enhance customer experiences in a vibrant environment.
- Company: Dynamic retail company focused on exceptional customer service.
- Benefits: Competitive pay, team discounts, and opportunities for growth.
- Other info: Join a fun team where your leadership can shine and make a difference!
- Why this job: Be a key player in creating memorable shopping experiences while leading a passionate team.
- Qualifications: 2 years of retail experience and strong customer service skills required.
The predicted salary is between 36000 - 44000 $ per year.
Become a pivotal Retail Experience Lead overseeing operations and staff in a dynamic retail environment.
This role emphasizes customer service, team supervision, and operational excellence.
The Retail Experience Lead is essential in managing store openings and closings, supervising daily tasks, and ensuring compliance with company standards.
You'll engage with customers, assist cashiers, and maintain exemplary store presentation.
This position requires strong communication skills, conflict resolution, and adaptability to enhance the customer experience while leading your team effectively.
Key Responsibilities
- Oversee store operations including alarm management
- Greet and assist customers while modeling best practices
- Deliver outstanding customer service by building relationships
- Support onboarding and training for new team members
- Address customer complaints and escalate as needed
Requirements
- Minimum 2 years retail experience
- High school diploma or GED
- Proven customer service experience
- Provincial Cannabis Certification required
- Clear criminal record
Lead by example and embody exceptional customer service and operational integrity.
Retail Experience Lead in Operations in Windsor employer: Pop’s Cannabis Co.
At Pop's Cannabis Co., we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Retail Experience Lead, you will benefit from comprehensive training programs, opportunities for career advancement, and a supportive team environment that values your contributions. Located in a dynamic retail setting, we offer competitive compensation and a chance to be part of an innovative industry that is shaping the future of cannabis retail.
