Enhance customer relations as a Retail Experience Lead, responsible for operational excellence and team supervision. This role emphasizes cash management and delivering amazing customer service during every shift.
As a Retail Experience Lead, you will oversee store operations, ensuring compliance and education for team members. You'll open and close the store, maintain a clean presentation, assist cashiers, and improve customer experiences through high service standards.
Key Responsibilities:
- Open and close retail store, managing alarm systems
- Greet and assist customers, building lasting relationships
- Provide exceptional customer service and product knowledge
- Assist with onboarding and continuous training of staff
- Handle escalated customer complaints professionally
Requirements:
- 2 years retail industry experience
- High school diploma or GED required
- Proven customer service skills
- Clear criminal record and Provincial Cannabis Certification
- Strong communication, organization, and time management skills
Lead the way in retail excellence while mentoring a team committed to superb service.
Retail Experience Lead with Cash Management in Barrie employer: Pop’s Cannabis Co.
At Pop's Cannabis Co., we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Retail Experience Lead, you will benefit from comprehensive training programs, opportunities for career advancement, and a supportive team environment that values your contributions. Located in a dynamic retail setting, we offer competitive compensation and a chance to be part of an innovative industry that is shaping the future of cannabis retail.
