Elevate guest experiences as a Lead Concierge at Kananaskis Nordic Spa. Oversee operations, inspire your team, and create memorable moments in a dynamic wellness environment.
As the Lead Spa Concierge, you will support the Concierge team by ensuring exceptional guest service. Collaborating with the Spa Concierge Supervisor and the front desk manager, you'll foster a culture rooted in wellness and connection. Your leadership will inspire a team that thrives on delivering a unique spa experience in a natural setting.
Key Responsibilities:
- Direct daily front of house operations and task assignments
- Ensure guest privacy and confidentiality at all times
- Lead the Concierge team during peak hours and fill in as needed
- Maintain cleanliness and organization of the spa environment
- Address guest feedback promptly and effectively
Requirements:
- Leadership experience in hospitality or spa is preferred
- Background in guest service or retail sales is an asset
- Strong communication skills in verbal and written forms
- Self-motivated and proactive in a dynamic setting
- Polished appearance with a passion for wellness
Become part of a dedicated team that prioritizes exceptional guest interactions in a rejuvenating atmosphere.
Lead Concierge at Kananaskis Nordic Spa employer: Pomeroy Lodging
Pomeroy Lodging is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Calgary. With a strong focus on employee growth, we offer comprehensive training programs and leadership development opportunities, ensuring that our team members thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions directly impact our success and where we celebrate achievements together.
