Sales Development Representative – Canada in Mississauga

At PointClickCare our mission is simple: to help providers deliver exceptional care. As a leading health tech company, we empower our employees to push boundaries, innovate, and shape the future of healthcare. Our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.

Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.

The Role: As an entry-level salaried sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR plays a major role in the company's business development efforts, from establishing initial contact with customers to facilitating follow-up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects.

Who you'll work with: You will be part of our growing sales team with the ability to directly impact the success of the organization. You'll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.

What you'll be doing day to day:

• Develop strong content knowledge of the healthcare industry
• Research potential prospects
• Create a strategic outreach plan with Vice President of Sales to target prospective customers
• Cold call and email to schedule meetings and conference calls
• Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
• Communicate with prospective customers using creative outreach methods via email and phone
• Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales
• Prepare background material and market research in preparation for all sales meetings and appointments
• Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
• Maintain internal database to track key performance metrics and sales and marketing activities
• Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
• Manage special projects as necessary

Skills and experience we're looking for:

• Bachelor's Degree or equivalent experience
• Customer service experience
• Experience working in a team environment
• Sales or fundraising experience
• Strong communication skills
• Proven ability to meet and exceed goals
• Ability to communicate by e-mail and phone
• Ability to overcome challenges or obstacles in the moment
• Attention to detail

Salary: $62,000 - $71,000 a year. At PointClickCare, base salary and commissions are among the many components that make up our total rewards package. The US on-target earnings range (base salary + commissions) for this position is $62,000- $71,000 + benefits.

PointClickCare Benefits & Perks:

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.