PNC is seeking a Detection & Investigation Analyst Lead for the Zelle Fraud team. The role focuses on leading analysis of inbound fraud cases, leveraging multiple systems, and guiding junior staff to reduce losses and improve detection.
You will work with enterprise tools and customer interactions to verify transactions and report suspected fraud. The position emphasizes data-driven decision making, collaboration with fraud and risk teams, and adherence to risk management standards.
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Fraud Detection & Investigation Lead in Quinte West employer: PNC
At PNC, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values each employee's contributions. Located in Mississauga, Ontario, our Operations Specialist Sr role provides ample opportunities for professional growth, competitive benefits including comprehensive health coverage and generous paid time off, and a commitment to work-life balance. Join us to be part of a team that prioritizes customer satisfaction and fosters a collaborative environment where you can thrive.