Bilingual (French-Speaking) Commercial Transaction Coordinator II

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Bilingual Commercial Transaction Coordinator II within PNC's Business Credit organization, you will be based remotely in Ontario, Canada.

Job Responsibilities

• Builds relationships and partners with our third party vendors/dealers to influence and support business growth through exceptional customer service and proactive communication.
• Understands the financing request and ensures the documentation package fits the requirements of credit approval.
• Adheres to all Operations Policies and Procedures as part of the daily workflow process.
• Ensures contracts are priced appropriately and any pricing exceptions are approved and documented.
• Subject matter expert on business process or documentation requirements.
• Ensures that deal files and systems are accurately documented.
• Influences pipeline growth with dealers and/or vendors and manages the pipeline and forecast production.
• Drives continuous process improvement by providing input to the development and implementation of processes that create a high level of customer satisfaction.

Job Skills

• Ability to work in a fast paced, customer focused environment.
• Excellent verbal and written communication skills, bilingual French/English (required).
• Excellent organizational skills, ability to multi-task.
• Detail oriented and team oriented.
• Ability to work proactively to find solutions to issues and problems.
• Analytical and able to evaluate inconsistencies or trends.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

Job Description

Performs functions in the documentation, funding, and due diligence requirements of standard or complex transactions being financed by PNC. May provide client-facing service directly or with senior coordinators and interact with external business partners. Determines, reviews and issues required legal documents for transactions while ensuring all terms are met. Prepares and issues legal documents to clients for complex transactions. Interacts with internal and external contacts to gather necessary information and coordinate closing. Directs workflow as needed to ensure client expectations are met. Builds relationships with legal counsel, vendors and internal partners. Gathers, reviews and analyzes all information from internal and external parties specific to transactions. Resolves inquiries/issues as necessary. Complies with necessary regulations and internal procedures.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university/college degree with less than 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Education

• Bachelors

Language Assessments

• French Speaking - Required

Benefits

• Medical/prescription drug coverage, dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• Maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; between 15 to 25 vacation days each year.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders.