At a Glance
- Tasks: Manage cruise line partnerships and drive account growth through analytics and relationship management.
- Company: Join Plusgrade, a leader in global travel technology with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Opportunity for career advancement in a fast-paced, supportive team.
- Why this job: Make an impact in the travel industry while collaborating with top cruise lines.
- Qualifications: Bachelor's degree and 3+ years in account management or client success, preferably in travel.
The predicted salary is between 72000 - 88000 $ per year.
Own cruise line partnerships from Montreal or Miami, applying analytics and relationship management to support account growth and shared results. As a Partner Success Manager at Plusgrade, you will manage a portfolio of cruise line partners. You will understand partner priorities, analyze performance, and coordinate Plusgrade teams through a matrix-based approach. The work includes strategic account development, revenue forecasting, technical training, and program enhancement.
Key Responsibilities:
- Own a portfolio of cruise line partners
- Serve as primary contact for performance insights and projects
- Analyze historical and forecast revenue drivers
- Create joint action plans supporting account growth
- Coordinate teams around partner goals and operational oversight
Requirements:
- Bachelor's degree or equivalent experience
- At least three years in product, account, brand, marketing, or client success
- Travel industry experience, ideally with cruise lines
- Strong analytical, financial, problem-solving, and communication skills
- Ability to travel up to 30% of the time
- Bring cruise industry knowledge, revenue analysis, and partner leadership to Plusgrade's growing global travel technology business.
Cruise Partner Success Manager in Montréal employer: Plusgrade Inc.
At Plusgrade, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Cruise Partner Success Manager based in vibrant Montreal or sunny Miami, you'll enjoy competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact in the travel technology sector. Join us to leverage your expertise in the cruise industry while working alongside passionate colleagues dedicated to driving success for our partners.
