Build VIP guest loyalty at Playground near Montreal through relationship management, direct sales, and memorable gaming experiences on rotating shifts.
The VIP Gaming Host develops assigned VIP relationships, increases visitation, and recruits new players through direct sales activities. This position supports guests on the gaming floor while evaluating play, managing programs, and using department reports to achieve assigned goals. Success requires sales or casino experience, bilingual English and French communication, and Microsoft application proficiency.
Key Responsibilities:
- Build and grow relationships with assigned VIP guests
- Greet guests and deliver prompt, courteous gaming-floor service
- Evaluate gaming activity when determining complimentary offerings
- Invite guests to events and reactivate players through calls
- Maintain VIP databases and direct guest contact
Requirements:
- Minimum two years' sales, hosting, or casino experience
- Bilingual English and French, written and spoken
- Valid work permit or Canadian residency
- Proficiency in Excel, Word, and Outlook
- Flexibility for rotating shifts, weekends, and holidays
Bring VIP relationship-building, direct sales, gaming-floor knowledge, and bilingual communication to Playground's player development team.
VIP Gaming Host Player Development in Québec employer: Playground Poker
Playground is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in the fast-paced world of food and beverage management. With flexible scheduling tailored to a 24/7 operation, employees benefit from opportunities for professional growth, comprehensive training, and a supportive team environment that values innovation and excellence in guest experiences. Located in a vibrant gaming and entertainment complex, Playground offers unique advantages such as exposure to high-volume operations and the chance to lead a diverse team dedicated to culinary excellence.
