Senior Account Manager in Toronto

The Senior Account Manager- Interactive will serve as a key member of the AGS Interactive team, responsible for leading strategic account relationships, driving revenue across top-tier partners, and helping to shape the future of AGS’s business through proactive account development. Unlike traditional account roles, this position is designed for a self-sufficient, performance-minded professional who can balance execution with innovation—developing and delivering solutions that drive measurable business impact. This role requires a strong understanding of client KPIs, a proactive mindset, and the ability to lead cross-functional initiatives with minimal oversight.

Responsibilities

• Strategic Account Management: Manage a portfolio of high-value operator accounts, focusing on growth, performance, and strategic alignment with AGS’s roadmap. Lead key partner campaigns from concept through execution, leveraging performance data and market insights to shape offers, optimize outcomes, and grow revenue.
• Proactive Business Development: Identify new opportunities within existing accounts and lead the development of proposals, upsell opportunities, and custom initiatives that contribute to AGS’s top-line targets.
• Cross-Functional Collaboration: Work collaboratively across departments to advocate for partner needs, develop bespoke campaigns, and ensure execution of roadmap deliverables.
• Partner Reporting & Insights: Deliver meaningful reporting that ties game performance and campaign data to business recommendations, helping partners achieve their goals.
• Internal Leadership & Influence: Contribute to team success by sharing best practices, mentoring junior team members, and bringing a solutions-first, positive attitude to the group.
• Industry & Product Expertise: Maintain a deep understanding of AGS’s game portfolio, competitive positioning, and evolving industry trends to strengthen partner relationships and internal strategy alignment.
• Client Advocacy & Representation: Serve as a trusted advisor to partners while also representing AGS at conferences, key partner meetings, and internal strategy sessions.

Skills and Requirements

• Proven success managing strategic accounts, ideally within the casino, iGaming, or digital entertainment industries.
• 5+ years in account management, strategic partnerships, or customer success.
• Strong commercial acumen and comfort developing client-facing business cases or revenue-driving proposals.
• Exceptional interpersonal skills with a collaborative mindset and the ability to influence across functions.
• Experience leveraging data for decision-making, including working knowledge of tools such as Excel, Power BI, or Tableau.
• Excellent communication skills (written and verbal), with the ability to present to executive audiences.
• Self-starter with strong project management skills, comfortable operating independently in a fast-paced environment.
• Team-oriented and positive, with a passion for growth— for the company, the team, and the client.

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Experience working with gaming operators or regulated digital industries.
• Comfort navigating both startup and enterprise environments.

Note: All offers are contingent upon successful completion of a background check. AGS is an equal opportunity employer.