District Manager in Calgary

Position: District ManagerReports to: Regional DirectorDepartment: Field OperationsJob Overview:IGNITE Fitness Holdings is a leading private-equity-backed franchisee of Planet Fitness, representing 130+ locations across 6 US States and 3 Canadian Provinces. We are seeking candidates for the role of District Manager. This individual will serve as the leader responsible for driving district sales and profit plans to budget through successful leadership, strategic organizational plans, customer service, and outstanding execution of all field operations and strategies consistently across a group of Planet Fitness locations. The business is growing rapidly with strong market penetration, new locations opening and potential acquisitions. The position will report to the Regional Director.What you Will Do:Analyze and manage financial results to ensure maximum profits while balancing member and team satisfactionMonitor progress towards the district goals and assign employees to meet those objectivesPerform routine club visits to evaluate performance, complete standardized assessments, and review checklists to uphold brand standards and operational excellenceExercise good judgment and decision-making pertaining to all employee relations and personnel actions in order to develop attitudes of enthusiasm and professionalism to foster a T.E.A.M. environment.Identify and execute hiring, terminations, promotions, performance management and other employee status changesEnsure clubs are open during correct hours and staffed appropriatelyIdentify and execute hiring, terminations, promotions, performance management and other employee status changesDemonstrate strong leadership, communication, and motivational skillsDisplay a strong commitment to customer service and the Planet Fitness culture.Provide the highest quality of customer service, including monitoring member interactions to ensure training and coaching needs are metInterview and select candidates for open positionsConduct GM Performance Reviews on an annual basisManage the payroll budget each month for the districtUtilize reporting and merchandising strategy to increase YOY retail salesPartner with Club Managers and Field Marketing and Corporate Sales to develop and execute lead generation strategies for corporate partnerships, driving monthly revenue and sustaining long-term EFT growthDrive a consistent pipeline of high-impact, revenue-generating field marketing events across the district, aligning efforts with club goals and community engagement strategiesCoordinate with Operations Excellence Department to audit and follow up on employee training progressManage multiple projects and priorities at one timeEffectively partner and collaborate with all cross functional areas and departmentsManage budgets and outperform key performance indicators and P&L expectations to achieve business objectivesLeverage maintenance reporting tools and coordinate with corporate partners and the Facilities Team to ensure timely resolution of issues, maintaining high club standards and delivering exceptional member experienceTravel to all clubs located in respective district. May require overnight stays.Spend approximately 80% of work time in clubs and 20% in officeBe adaptable to a changing work environmentMaintain in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the lawWhat Describes You:You value Teamwork, Excellence, Accountability, and being Member-FocusedYou have a passion for health and fitness, and you believe in no judgmentReside in the market you are managingPossess a “clean” driving recordYou understand working weekend shifts is expected at times depending on staffing, performance, and other business needsYou are seeking a career path more than a jobYou are an initiative-taker who thrives in a demanding environment, and you are eager to make your impact on a rapidly growing organizationYou have strong oral and written communication skills with an innate attention to detailYou are organized and you can prioritize multiple tasks, pivot on the fly, and get stuff doneAdditional Notes:Travel: You will travel to all clubs located in respective district. May require overnight stays. Occasionally, you may be asked to assist other locations or regions based on business needs as well assisting in local community events that may be offsite.Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.Direct Reports: This position has direct supervisory responsibilities of multiple club team members including (depending on staffing levels by club) an assistant manager, a front desk lead, and front desk associatesOther Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without noticePerks & BenefitsCompetitive SalaryEmployee-Linked Incentive ProgramCompany contribution towards health benefitsPaid Time Off benefitsFree Black Card membership and fun exercise incentivesWhat You Have Done:At least 3 years of experience serving in a general manager role in a multi-unit retail environment with progressively responsible retail experience is preferredProven experience managing and developing productive management teams through exceptional leadership and effective coaching skillsMust possess excellent business acumen, forecasting, strategic ability and management skillsMust have a proven track record of achieving business resultsShould possess strong negotiation, influential, and organizational skillsIs a creative thinker with strategic vision and strong initiativeDemonstrates experience in managing a budget for multi-unit retail locationsMust have demonstrated success providing 5-star customer serviceProficient in implementing and enforcing policies & proceduresBachelor's Degree (B.S) in marketing, sales, management or a similar discipline from a four-year university or equivalent experience is preferredA proven track record of strong performance in driving performance and key field operations metricsProficient in Excel, PowerPoint, Word, and other MS Office applicationsDemonstrated experience in successful rollout and implementation of area-wide retail location presentations, sales, operating discipline, and communications initiativesOutstanding leadership skills. Inspiring interpersonal effectiveness to lead a team, train talent and effect change. Track record of building talent. Able to balance the need of delivering creative experience, and a profitable resultAbility to manage the overall operations of multiple retail locations independentlyExperience analyzing financial reports in a complex, fast-paced multi-unit environment #J-18808-Ljbffr