Manage online communities for an e-commerce brand in Kimberley, using social media engagement and strong communication skills. This hybrid role shapes the brand's presence.
The Social Media Community Manager will build relationships across Facebook, Instagram, Twitter, and LinkedIn. You will respond to messages, initiate conversations, and support positive engagement. The role also connects community insights with marketing campaigns and content strategies.
Key Responsibilities:
- Develop community strategies that foster engagement and brand loyalty
- Monitor social channels for mentions, comments, and discussions
- Respond to inquiries and messages professionally and promptly
- Identify user-generated content and brand advocacy opportunities
- Track engagement metrics, sentiment, and key community insights
Requirements:
- Minimum two years' social or community management experience
- Excellent written and verbal communication skills
- Familiarity with major social media platforms
- Basic understanding of social media analytics and reporting
- Ability to work hybrid in Kimberley, Northern Cape
Bring proactive community management, relationship-building, and platform expertise to strengthen an e-commerce brand's online presence.
Social Media Community Manager Kimberley employer: Placements24
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