At a Glance
- Tasks: Drive strategic initiatives and optimize e-commerce operations for a forward-thinking company.
- Company: Join a dynamic e-commerce enterprise in Kimberley with a collaborative culture.
- Benefits: Competitive salary, health benefits, hybrid work model, and professional development opportunities.
- Other info: Engaging environment with generous leave and employee wellness programs.
- Why this job: Influence the future of digital business while working on exciting projects.
- Qualifications: 5+ years as a Business Analyst with e-commerce focus and strong analytical skills.
The predicted salary is between 72000 - 88000 $ per year.
About the Role
Our client, a forward-thinking e-commerce enterprise, is seeking an experienced Senior E-commerce Business Analyst to join their team in Kimberley.
This role is critical for driving strategic initiatives and operational improvements across the e-commerce platform.
You will be responsible for analyzing business needs, defining requirements, identifying opportunities for optimization, and bridging the gap between business stakeholders and technical teams.
The ideal candidate possesses a strong understanding of e-commerce operations, excellent analytical and problem-solving skills, and the ability to translate complex business challenges into actionable solutions.
This is a pivotal opportunity to influence the direction of our digital business in Kimberley, Northern Cape, and contribute to our continued growth and success.
Key Responsibilities
- Collaborate with stakeholders across departments (marketing, sales, product, IT) to gather and document business requirements for e-commerce initiatives.
- Analyze existing business processes and identify areas for improvement, efficiency gains, and cost reduction.
- Translate business needs into detailed functional and technical specifications for new features and system enhancements.
- Develop use cases, user stories, and process flows to clearly define project scope and requirements.
- Facilitate communication between business users and the development team, ensuring a clear understanding of project goals and deliverables.
- Conduct thorough analysis of e-commerce data and metrics to identify trends, risks, and opportunities.
- Support the testing and implementation phases of new features and system upgrades, ensuring alignment with business requirements.
- Develop and maintain project documentation, including requirement documents, process maps, and user guides.
- Assist in defining KPIs and success metrics for e-commerce projects.
- Proactively identify potential issues and propose solutions to mitigate risks.
- Stay current with e-commerce trends, technologies, and best practices.
- Provide training and support to end-users as needed.
Requirements
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
- Minimum of 5 years of experience as a Business Analyst, with a significant focus on e-commerce platforms and digital transformation.
- Proven experience in requirements gathering, process mapping, and documentation.
- Strong understanding of e-commerce business models, operations, and key functionalities.
- Excellent analytical, problem-solving, and critical thinking skills.
- Proficiency in business analysis tools and methodologies (e. g., UML, Agile, Waterfall).
- Experience with project management software is a plus.
- Strong communication, presentation, and interpersonal skills, with the ability to effectively interact with diverse stakeholders.
- Ability to work independently and as part of a collaborative team.
- Detail-oriented with a commitment to delivering high-quality work.
- Experience in data analysis and reporting is beneficial.
- Certifications such as CBAP are a plus.
Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan.
- Opportunities for professional development and continuous learning.
- A hybrid work model providing flexibility.
- Dynamic and engaging work environment in Kimberley.
- Generous annual leave and paid holidays.
- Employee wellness programs.
- Chance to shape the strategic direction of a growing e-commerce business.
- Collaborative and supportive team culture.
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Senior E-commerce Business Analyst in Kimberley employer: Placements24
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