About the Role
Our client is seeking a proactive and experienced Event Service Captain to lead and manage on-site catering service teams during events in Kimberley . This role is critical for ensuring flawless execution of service, client satisfaction, and maintaining the highest standards of hospitality. You will be the primary point of contact for event clients during service, responsible for team performance, troubleshooting, and ensuring a seamless dining experience. This on-site position requires excellent leadership, communication, and problem-solving skills to thrive in a fast-paced, demanding event environment within the Northern Cape .
Key Responsibilities
- Lead, supervise, and motivate event service staff during all phases of catering service, from setup to breakdown.
- Act as the main point of contact for clients during events, addressing their needs and ensuring satisfaction with the catering service.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages according to event specifications.
- Manage on-site logistics, including table settings, service flow, and guest experience enhancements.
- Troubleshoot and resolve any service-related issues promptly and effectively to minimize disruption.
- Ensure adherence to all company policies, service standards, and health and safety regulations.
Requirements
- Previous experience as an Event Captain , Banquet Captain, or a similar leadership role in catering or hospitality.
- Strong understanding of banquet and event service procedures and etiquette.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire a team.
- Proven ability to handle pressure, make quick decisions, and solve problems efficiently.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as required for events in Kimberley .
- A passion for delivering exceptional guest experiences and maintaining high service standards.
Benefits
- Competitive hourly wage with potential for gratuities.
- Opportunities for career advancement within the events and catering industry.
- Experience working at diverse and high-profile events.
- A dynamic and supportive team environment.
- Regular training and development opportunities.
Event Service Captain in Kimberley employer: Placements24
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