At a Glance
- Tasks: Lead spa operations and enhance client experiences in a luxurious wellness centre.
- Company: Join a premier spa brand focused on service excellence and wellness.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape a thriving spa environment.
- Other info: Dynamic role with opportunities for professional growth in the wellness industry.
- Why this job: Make a real impact on wellness and client satisfaction in a beautiful location.
- Qualifications: 8+ years in spa management with strong leadership and financial skills.
The predicted salary is between 72000 - 88000 $ per year.
Lead spa operations and client experience in Kimberley, Northern Cape, directing service excellence, wellness offerings, and financial performance. This senior leadership role oversees a luxurious spa and wellness center. You will manage operations, shape strategic direction, and maintain brand integrity. The position requires spa management experience, wellness industry knowledge, and strong client relationship expertise.
Key Responsibilities:
- Oversee staffing, scheduling, inventory, and financial performance
- Develop business plans supporting revenue growth and profitability
- Lead, mentor, and develop spa professionals
- Refine menus, treatment protocols, and service offerings
- Ensure outstanding experiences from arrival through departure
Requirements:
- Bachelor’s degree in hospitality, business, or related field
- Minimum eight years of progressive spa management experience
- Leadership experience managing and developing diverse teams
- Financial expertise including budgeting, forecasting, and P&L management
- Proficiency with spa management software and operational systems
Apply spa leadership, financial acumen, and client experience expertise while shaping service excellence in Kimberley’s wellness destination.
Director of Spa Operations in Kimberley employer: Placements24
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