Lead pet parent services as a Retail Customer Experience Supervisor at PetSmart. Engage with clients, uphold brand integrity, and inspire team development in this full-time role.
As a key holder at PetSmart, you will supervise customer interactions and ensure an exceptional shopping experience. Your leadership and operational oversight will guide associates while managing store cleanliness and safety for pets and pet parents. You will facilitate training and mentoring aimed at fostering a positive environment and meeting store objectives.
Key Responsibilities:
- Oversee pet parent services in store and online
- Facilitate associate training and development initiatives
- Ensure compliance with store cleanliness and safety standards
- Promote store events and community engagement initiatives
- Address customer concerns and participate in live pet sales
Requirements:
- 2+ years of retail experience in customer service
- Preferred leadership experience in retail settings
- Availability for full-time schedule, including weekends
- Proficiency in necessary computer applications
- Strong communication and organizational skills
Become a pivotal part of PetSmart's commitment to delivering a top-notch experience for pets and their owners.
Retail Customer Experience Supervisor at PetSmart in Calgary employer: PetSmart
At PetSmart's Canada Home Office, we foster a vibrant and inclusive work culture where associates are encouraged to learn, grow, and thrive together. With unique perks like bringing your pup to work, an on-site dog park café, and opportunities for community engagement through PetSmart Charities, our team enjoys a rewarding environment that prioritizes both professional development and personal well-being. Join us in making a meaningful impact while enjoying a fun and dynamic workplace in the heart of Canada.
