Elevate the healthcare experience as a Client Onboarding Coordinator at Petal, where you'll support physicians on the Xacte billing platform. This hybrid role combines flexibility with impactful client interaction.
You will lead the onboarding journey for new clients, ensuring their profiles are accurately configured and seamlessly integrated. Your attention to detail and ability to manage relationships will enhance trust and provide a structured experience, facilitating collaborative efforts with internal teams and timely go-lives.
Key Responsibilities:
- Lead onboarding initiatives for new medical clients
- Set up and validate healthcare provider profiles
- Collaborate with internal teams for training and support
- Follow up with clients to ensure timely go-lives
- Establish trust and rapport with healthcare professionals
Requirements:
- Meticulous and organized approach to tasks
- Ability to manage competing priorities
- Fluency in both French and English
- Relevant experience in onboarding or customer service
- Adept with technology and online platforms
Enhance physician experiences and streamline onboarding processes as part of Petal's dedicated team.
Client Onboarding Coordinator at Petal in Québec employer: Petal
At Petal, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Remote Technical Program Manager, you will enjoy the flexibility of working from anywhere in Canada while being part of a dynamic team dedicated to driving meaningful change in the tech industry. We offer robust employee growth opportunities, competitive benefits, and a commitment to your professional development, making Petal a rewarding place to advance your career.