Support pet parents in Victoria as a Veterinary Receptionist, using appointment scheduling and customer service to welcome every visitor. This is a full-time position.
VCA Canada is seeking a Veterinary Receptionist, Client Care, for its Victoria, BC hospital setting. The position involves client communication, patient admissions, billing, and reception organization. You will also assist veterinary staff with various tasks and treatments when required.
Key Responsibilities:
- Create a warm environment for patients and pet parents
- Answer multiline phones and book appointments effectively
- Manage email correspondence with clients and veterinary offices
- Admit and discharge pet patients
- Prepare invoices, estimates, confirmations, and payments
Requirements:
- Excellent customer service skills and ability to ease clients
- Strong organizational skills
- Ability to schedule appointments accurately
- Willingness to learn veterinary services and medical procedures
- Willingness to assist veterinary staff with treatments
Bring organized client care, appointment coordination, and welcoming communication to VCA Canada's Victoria veterinary reception team.
Veterinary Receptionist Client Care Victoria employer: Pet Services of Washington, P.S.
Pet Services of Washington, P.S. offers a supportive work environment that emphasizes mentorship and professional growth for its employees. The company is committed to providing ongoing training and generous benefits, including education support and wellness initiatives. With a focus on compassionate care for pets, it fosters a culture where associates are empowered to excel in their roles.
Contact Details:
Pet Services of Washington, P.S. Recruitment Team