Customer Care Manager – Remote

Customer Care Manager – Remote

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and manage inquiries effectively.
  • Company: Join PerkinElmer Canada, a leader in innovative solutions.
  • Benefits: Enjoy remote work flexibility, competitive pay, and growth opportunities.
  • Other info: Be part of a dynamic team focused on excellence and compliance.
  • Why this job: Make a difference by enhancing customer experiences and driving process improvements.
  • Qualifications: Strong leadership skills and experience in customer service management.

The predicted salary is between 62100 - 75900 $ per year.

PerkinElmer Canada is seeking a Customer Care Manager to lead a team delivering exceptional customer service for products, features and services. The role involves handling inquiries, coordinating RMAs, order management, and collaboration with Sales, Logistics and Finance to ensure accurate documentation and timely service delivery.

The position emphasizes driving process improvements, maintaining pricing knowledge, and ensuring compliance with ISO standards and SOPs within the consumables sales.

Customer Care Manager – Remote employer: PerkinElmer

At PerkinElmer, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. As a Senior Embedded Engineer in Gas Chromatography, you will not only have the opportunity to work on cutting-edge technology but also benefit from continuous professional development and a supportive team environment. Located in a vibrant area, our company offers competitive benefits and a commitment to employee growth, making it an exceptional place for those seeking meaningful and rewarding careers.

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Contact Details:

PerkinElmer Recruitment Team

We think you need these skills to ace Customer Care Manager – Remote

Customer Service Management
Team Leadership
Order Management
Collaboration Skills
Process Improvement
ISO Compliance
SOP Knowledge